These terms and conditions govern the basis on which we agree to provide childcare services to you.
1 Obligations on Old Macdonalds
1.1 We will:
1.1.1 inform you as soon as possible whether your application for a nursery place has been successful. You must confirm within one week of receiving notification that you still wish to take up the nursery place. If you do not, the place may be withdrawn;
1.1.2 provide the agreed childcare facilities for your child at the agreed times (subject to any days when your child's nursery is closed). If we change the opening hours of your child's nursery, we will give you as much notice of our decision as possible and, if necessary, work with you to agree a change to your child's hours at the nursery;
1.1.3 try and accommodate any requests you may make for any additional sessions and/or extended hours of childcare at the nursery;
1.1.4 provide you with regular verbal updates as to your child's progress on request;
2 Obligations on you
2.1 You will:
2.1.1 complete and return to us our standard health record before your child can start at our nursery and immediately inform us of any change to the information provided in that health record;
2.1.2 complete a medicine consent form if you require our staff to administer any medicines to your child (whether they are prescribed or over the counter medicines);
2.1.3 immediately inform us if your child is suffering from any contagious disease. For the benefit of the other children in the nursery, you must not allow your child to attend the nursery if they are suffering from a contagious disease which could easily be passed on to another child during normal daily activities of the nursery;
2.1.4 immediately inform us of any changes to your contact details;
2.1.5 keep us informed as to the identity of the persons who will be collecting your child from our nursery. If the person collecting your child is not usually responsible for collecting them we will require proof of identity. If we are not reasonably satisfied that an individual is allowed to collect your child, we will not release your child into their care;
2.1.6 inform us if your child is the subject of a court order and provide us with a copy of such order on request;
2.1.7 immediately inform us if you are unable to collect your child from nursery by the official collection time;
2.1.8 inform us as far in advance as possible of any dates on which your child will not be attending the nursery; and provide us with at least 1 month's notice of your intention to decrease the number of hours your child spends at the nursery or to withdraw your child from our nursery and end this Agreement. If insufficient notice is given you will be responsible for the full fees for your child for 1month from the date of any change as if their hours had not decreased. However, once your child is eligible to claim the government Free Entitlement sessions, you are required to give us at least 2 month's notice, by completing the notification of leave date form. A full copy of .the Free Entitlement Terms and Conditions can be obtained from your nursery manager.
3.1 Our fees are based on a monthly fee which shall be notified to you in advance of your child starting at the nursery . We may review these fees at any time but shall inform you of the revised amount at least 1 month before it takes effect. If you do not wish to pay the revised fee, you may end this Agreement by giving us 1 month's notice, by completing our notification of leave date form, which can be obtained from the nursery manager.
3.2 Fees must be paid on a monthly basis, in advance. Invoices are sent out on the 1st of each month. Months are charged at 4.25 weeks per month, giving an standard month each month. 4.25 weeks x 12 months gives 51 weeks. Allowing 1 weeks holiday at no fee.. However, once your child is eligible to claim the government Free Entitlement Sessions we may amend the billing calculations in order to comply with the Local Authority Service Level Agreement and the Code of Practice.
3.3 All payments made under this Agreement must be by direct debit. Under exceptional circumstances we may agree to payment by cash, cheque, credit or debit card but it is your responsibility to obtain a receipt from the nursery manager as proof of payment.
3.4 If you have requested additional sessions or have been unable to collect your child by the official collection time and we have as a result provided you with additional childcare facilities, we will charge you for additional childcare monthly in arrears. We will amend the amount of your direct debit accordingly.
3.5 If you fail to make payment in full by the due date we will enforce an interest charge on unpaid invoices.